Appointment Center Manager

Since the very beginning of EAS Roofing, Kari Smith has been an integral part of the company's success. As Appointment Center Manager—and the wife of founder Eugene Smith—she has had the unique opportunity to watch EAS Roofing grow from a small family business into one of the Greater Pittsburgh area's most trusted roofing and exterior remodeling companies.

Kari understands that every great customer experience starts long before a crew arrives at a home. As the first point of contact for many homeowners, she is dedicated to making every interaction welcoming, organized, and stress-free. Whether she's helping schedule inspections, answering questions, or ensuring homeowners are connected with the right member of the team, Kari believes that exceptional customer service begins with listening and making people feel valued.

Like Eugene, Kari believes wholeheartedly in The EAS Difference. To her, it's about treating every homeowner like family, communicating openly, following through on commitments, and ensuring every customer feels confident throughout the entire process. She knows that replacing or repairing a roof can feel overwhelming, and she takes pride in making the experience as smooth and enjoyable as possible.

Kari also embraces EAS Roofing's core values of GRIT, which guide every interaction with homeowners and every decision made within the company.

Growth – Continuously learning and improving to better serve homeowners.

Respectability – Treating every customer, coworker, and community member with professionalism, kindness, and respect.

Integrity – Being honest, dependable, and doing the right thing every time.

Teamwork – Working together to provide homeowners with an exceptional experience from the first phone call to the final walkthrough.

One of Kari's favorite parts of working at EAS Roofing is seeing the relationships that are built with homeowners and watching the team continue to grow year after year. She enjoys being part of a company that genuinely cares about both its customers and its employees and takes pride in helping create a positive experience for every family that chooses EAS Roofing.

Outside of the office, Kari enjoys spending time with Eugene, their two children, and their two dogs. Whether they're enjoying family time at home or cheering on Pittsburgh's professional sports teams, family and community are at the center of everything she does.

For Kari, every phone call is more than just scheduling an appointment—it's the beginning of a relationship built on trust. She is committed to ensuring every homeowner feels heard, supported, and confident from their very first interaction with EAS Roofing.

About EAS Roofing

Founded in 2010, EAS Roofing is a trusted roofing and exterior remodeling company proudly serving homeowners throughout the Greater Pittsburgh area. We specialize in roof replacement, roof repair, CertainTeed roofing systems, siding installation, seamless gutters, soffit and fascia, skylights, and storm damage restoration. Every project is completed with exceptional craftsmanship, honest communication, and a commitment to delivering The EAS Difference.

Guided by our core values of GRIT—Growth, Respectability, Integrity, and Teamwork—our team is dedicated to helping homeowners make informed decisions and providing an outstanding customer experience from the first phone call through the final walkthrough. As a CertainTeed credentialed contractor, we back our premium roofing systems with industry-leading manufacturer warranties and our Lifetime Workmanship Warranty for lasting peace of mind.

Whether you need a roof replacement, roof repair, new siding, seamless gutters, or exterior improvements, EAS Roofing is committed to protecting your home with quality workmanship and service you can trust. If you're looking for a trusted roofing company in Pittsburgh or throughout Allegheny, Butler, Beaver, Washington, or Westmoreland County, we'd love the opportunity to show you The EAS Difference.